October 12, 2003 9:56 PM
The ILO’s Sectoral Activities Department has organized a Meeting of experts to be held from 8 to 15 October 2003 in Geneva, to consider and review a draft and to adopt a Code of practice on Violence and stress at work in services: A threat to productivity and decent work. In services sectors, downsizing, freezes or cuts in salaries, increasing workloads and performance targets, longer hours, and more subcontracting and temporary work are among the potential stressors that can foster a climate of tension driven by uncertainty, exasperation and vulnerability